Privacy Policy

Effective Date: 1 July 2026

Privacy Policy

The Hair Sanctuary ("we", "our", "us") is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.We comply with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Irish Data Protection Act 2018 and other applicable privacy laws.

1. Who We Are

The Hair Sanctuary

Ireland
Email: thehairsanctuarystudio@gmail.com
Website: thehairsanctruary.ie
The Hair Sanctuary is the Data Controller for the personal information collected through this website.

2. Information We Collect

Depending on how you interact with us, we may collect:
Information you provide directly
Name
Email address
Telephone number
Postal address (where applicable)
Information submitted through contact or consultation forms
Appointment details
Information you choose to share regarding your hair or scalp concerns

Automatically collected information
When you visit our website, we may collect:
IP addressBrowser type
Device information
Operating system
Pages visited
Time spent on pages
Referring websiteCookies and similar technologies

3. How We Use Your Information

We use your personal information to:
Respond to enquiries
Arrange consultations and appointments
Provide our services
Process bookings
Improve our website and servicesSend newsletters or marketing communications (only where you have consented)
Comply with legal and regulatory obligations
Maintain website security
We only process your personal information where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under GDPR, we rely on one or more of the following legal bases:
Your consentPerformance of a contractCompliance with legal obligationsLegitimate business interests, provided these do not override your rights

5. Health Information

During consultations or when completing certain forms, you may voluntarily provide information relating to your hair, scalp or general health.Where this information constitutes special category personal data under GDPR, we will only process it with your explicit consent or where another lawful basis applies.We take appropriate measures to safeguard this information.

6. Marketing Communications

If you subscribe to our newsletter or choose to receive updates, we may send you information about:TreatmentsProductsPromotionsClinic newsEducational contentYou may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our website.Cookies may include:Essential cookiesPerformance and analytics cookiesFunctional cookiesMarketing cookies (where applicable)Where required by law, we will ask for your consent before placing non-essential cookies on your device.Please see our Cookie Policy for more information.

8. Sharing Your Information

We do not sell your personal information.We may share your information with trusted service providers who help us operate our business, including:Website hosting providersAppointment booking providersPayment processorsEmail marketing platformsIT support providersAnalytics providersThese organisations only process your information on our instructions and are required to protect it appropriately.We may also disclose information where required by law.

9. International Transfers

Some of our service providers may process data outside the European Economic Area (EEA).Where this occurs, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses or other approved transfer mechanisms.

10. Data Retention

We only keep personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.Retention periods vary depending on the nature of the information collected.

11. Security

We implement appropriate technical and organisational measures to protect your personal information against:Unauthorised accessLossMisuseDisclosureAlterationDestructionWhile we take reasonable steps to protect your information, no method of internet transmission is completely secure.

12. Your Rights

Under GDPR, you have the right to:Access your personal dataCorrect inaccurate informationRequest deletion of your dataRestrict processingObject to processingReceive a copy of your data (data portability)Withdraw consent where processing is based on consentLodge a complaint with the Data Protection CommissionTo exercise any of these rights, please contact us using the details below.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact:The Hair SanctuaryEmail: [Insert Email]Telephone: [Insert Telephone]Website: [Insert Website]

14. Complaints

If you are unhappy with how we process your personal data, you have the right to make a complaint to the Irish Data Protection Commission.Data Protection Commission21 Fitzwilliam Square SouthDublin 2D02 RD28IrelandTelephone: +353 (01) 765 0100Website: https://www.dataprotection.ie

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.Any updates will be published on this page together with the revised effective date.